There was a problem with the tile not being in stock. The seller contacted me by phone and email that day to inform me of the problem and I received the tile in a very timely fashion. The tile was packed so carefully that you could have dropped bricks on it and they wouldn't have broken. I was very pleased with this shopping experience.
We finally did our pool this year and was amazed at such great price and quality we found on your website. Not only the customer service is great the delivery times and the coordination with our builder was just perfect. The entire order was less than 2 truck loads but Mike was able to work closely with the freight carrier and the jobsite (GC) to get it delivered within 6 days. We got Pool coping, ledger stones, travertine pavers and also pool tiles. Mike gave us additional discount for being a "NICE CUSTOMER" :) - Will be coming back for mosaic and tile need soon.
The tiles are lovely and exactly what I wanted and much cheaper than I'd seen anywhere else, so perfect for my project. They arrived really quickly and well packaged. My only disappointment was the (very high) delivery charge. My order was quite small but sadly they only do one level of charge no matter the size of the order. They were still cheaper than anywhere else, it was just a bit of a sting!
Great tiles at a good price...shame about high delivery charges
We placed an order online for pick up. The order was ready for pick up in a near warehouse, on time and in great condition. I will definitely order from shades of stone again and recommend them to all of my family, friends and clients.
With 20+ years of industry experience we have been committed to delivering sublime collections of natural stone.Shades of Stone delivers lowest prices at your doorstep. We are your source for premium products that will ultimately be a part of beauty and functionality of any part of your home.